Terms of Service

Acceptance of Terms

By accessing or using the Services, creating an account, or otherwise interacting with the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms or the Privacy Policy, you must not access or use the Services.

By using the Services, you represent and warrant that you have the legal capacity and authority to enter into this agreement and to comply with these Terms.

Eligibility

You represent and warrant that you have the legal capacity and authority to enter into this agreement and that you will comply with these Terms and all applicable laws in connection with your use of the Services.

Account Registration

To access certain features of the Services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated at all times.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must promptly notify S7VEN of any unauthorized access to, or suspected compromise of, your account. S7VEN is not responsible for any loss or damage resulting from your failure to safeguard your account credentials.

Electronic Communications

By accessing or using the Services, you consent to receive communications from S7VEN electronically, including by email, through the Services, or by other electronic means. These communications may include notices regarding your account, subscriptions, billing, security, updates, changes to the Services or these Terms, and other information related to your use of the Services.

You agree that all agreements, notices, disclosures, and other communications that S7VEN provides to you electronically satisfy any legal requirement that such communications be in writing, to the fullest extent permitted by applicable law. You are responsible for maintaining a valid and current email address associated with your account and for ensuring that you can receive communications from S7VEN.

Subscription Plans

Access to certain features of the Services may require a paid subscription. S7VEN offers different subscription plans, each with its own features, limitations, and pricing, which may be updated from time to time.

Unless otherwise stated, subscriptions are billed on a recurring basis until canceled. You are responsible for paying all applicable fees associated with your selected subscription plan. We reserve the right to modify, add, or discontinue subscription plans, features, functionality, or pricing at any time, subject to applicable law. Any changes affecting existing subscriptions will be communicated as required by applicable law.

Billing & Automatic Renewal

Unless otherwise stated, all subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. By purchasing a subscription, you authorize S7VEN and its third-party payment processor to charge the applicable subscription fees and any applicable taxes using your selected payment method.

Subscription fees are billed in advance for each billing cycle and are non-refundable except as required by applicable law or as expressly stated in these Terms. It is your responsibility to cancel your subscription before the next renewal date if you do not wish to continue. If you do not cancel before the renewal date, your subscription will automatically renew, and the applicable subscription fees will be charged for the next billing period.

Payment Processing (Stripe)

Payments for the Services are processed by Stripe, Inc. or its affiliated entities ("Stripe"), an independent third-party payment processor. By purchasing a subscription, you authorize Stripe to process payments using your selected payment method in accordance with its applicable terms and policies.

S7VEN does not collect or store complete payment card numbers or other sensitive payment credentials. Payment processing services are provided directly by Stripe, and your use of such services may also be subject to Stripe's Terms of Service, Privacy Policy, and other applicable agreements. S7VEN is not responsible for the products, services, or practices of Stripe.

User Responsibilities

You agree to use the Services only for lawful purposes and in compliance with these Terms and all applicable laws and regulations. You are responsible for maintaining the security and confidentiality of your account credentials and for all activities conducted through your account.

You represent and warrant that you have all necessary rights, permissions, and legal authority to upload, store, process, transmit, or otherwise use any data, content, or materials submitted through the Services. You are solely responsible for ensuring that your use of the Services and any content you submit does not violate the rights of any third party or any applicable law.

You agree to cooperate with S7VEN in addressing any security incidents, unauthorized use of your account, or violations of these Terms that relate to your use of the Services.

SMS Messaging & Consent

Certain features of the Services enable users to send SMS messages through third-party communications providers.

You are solely responsible for ensuring that you have obtained all legally required consents, permissions, and authorizations before sending any SMS message through the Services. You represent and warrant that each recipient has expressly opted in to receive the applicable communications in accordance with all applicable laws, regulations, carrier requirements, and industry guidelines.

This requirement applies regardless of how a contact was obtained, including through website forms, third-party platforms, referrals, manual entry, imported contact lists, or any other source. You are solely responsible for ensuring that any contact to whom you send SMS messages has provided the legally required consent.

You are responsible for maintaining accurate records demonstrating such consent and, upon request, providing reasonable evidence of consent to S7VEN, regulatory authorities, mobile carriers, or third-party communications providers where required by applicable law or carrier policies.

You may not use the Services to send SMS messages to recipients who have not provided the required consent or who have opted out of receiving such communications. You agree to promptly honor all opt-out requests and comply with all applicable messaging requirements, including those relating to STOP, HELP, START, and similar carrier-recognized keywords, where applicable.

S7VEN may suspend, restrict, or permanently disable SMS functionality, reject message delivery, or terminate your access to SMS features if we reasonably believe that your messaging practices violate these Terms, applicable law, carrier requirements, or the policies of our communications providers.

You acknowledge that S7VEN acts solely as a technology platform and does not independently verify whether recipients have provided the legally required consent to receive SMS communications.

Email Communications

Certain features of the Services enable users to send email communications through third-party email service providers or integrated messaging services.

You are solely responsible for ensuring that you have obtained all legally required consents, permissions, and authorizations before sending email communications through the Services, where such consent is required by applicable law. You represent and warrant that your email communications comply with all applicable laws, regulations, and industry standards, including those relating to commercial email, marketing communications, unsubscribe requests, and recipient privacy.

You are responsible for maintaining accurate records demonstrating any required consent and for honoring unsubscribe requests and other recipient preferences as required by applicable law. You may not use the Services to send unsolicited, deceptive, fraudulent, misleading, or unlawful email communications, or to engage in spam or other prohibited email practices.

S7VEN may suspend, restrict, or permanently disable email functionality, reject email delivery, or terminate your access to email features if we reasonably believe that your email practices violate these Terms, applicable law, industry standards, or the policies of our third-party email service providers.

S7VEN acts solely as a technology platform and does not independently verify recipient consent for email communications.

Acceptable Use Policy

You agree to use the Services only in compliance with these Terms and all applicable laws and regulations. You may not:

• Interfere with, disrupt, or compromise the security, integrity, availability, or performance of the Services.
• Access or attempt to access any account, system, network, or data without authorization.
• Upload, transmit, or distribute viruses, malware, malicious code, or other harmful content.
• Infringe or violate the intellectual property, privacy, or other legal rights of any person or entity.
• Use the Services to send spam, unsolicited communications, or other unauthorized marketing.
• Misuse, manipulate, or abuse any artificial intelligence or automation features provided by the Services.
• Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying technology of the Services, except where such restrictions are prohibited by applicable law.
• Use the Services for any unlawful, fraudulent, deceptive, or abusive purpose or in any manner that violates applicable laws or regulations.

S7VEN reserves the right to investigate suspected violations of this Acceptable Use Policy and to suspend or terminate access to the Services where permitted by applicable law.

AI Features

Certain features of the Services utilize artificial intelligence ("AI") to assist users in generating content, analyzing information, automating tasks, and providing recommendations. AI-generated content is provided for informational and convenience purposes only and may be incomplete, inaccurate, outdated, or unsuitable for your particular circumstances.

You are solely responsible for reviewing, verifying, and evaluating all AI-generated content before relying on or using it. You should not rely on AI-generated content as a substitute for professional, legal, financial, medical, tax, or other specialized advice.

S7VEN does not represent or warrant the accuracy, completeness, reliability, legality, or fitness for a particular purpose of any AI-generated content and disclaims all liability arising from your use of or reliance upon such content to the fullest extent permitted by applicable law.

Customer Data

As between you and S7VEN, you retain all ownership rights to the data, content, files, communications, and other materials that you upload, submit, store, generate, or otherwise make available through the Services ("Customer Data").

You grant S7VEN a worldwide, non-exclusive, royalty-free, sublicensable, and limited license to host, store, reproduce, process, transmit, display, modify (solely as technically necessary), and otherwise use Customer Data solely as necessary to provide, operate, maintain, secure, support, and improve the Services, comply with applicable law, enforce these Terms, and protect the rights, safety, and security of S7VEN, its users, and third parties.

Except as described in these Terms, S7VEN does not acquire ownership of your Customer Data. You are solely responsible for the accuracy, quality, legality, integrity, and reliability of your Customer Data.

Intellectual Property

The Services, including all software, source code, object code, algorithms, artificial intelligence models, interfaces, designs, trademarks, service marks, logos, branding, documentation, text, graphics, audiovisual content, and all other proprietary technology and materials made available through the Services, are and shall remain the exclusive property of S7VEN, Call Tek Group Inc., or their respective licensors, and are protected by applicable intellectual property and other laws.

Subject to your compliance with these Terms, S7VEN grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services solely for their intended purposes. Except for this limited license, no right, title, or interest in or to the Services or any intellectual property rights is transferred or granted to you.

Copyright Complaints

S7VEN respects the intellectual property rights of others and expects users of the Services to do the same. If you believe that any content made available through the Services infringes your copyright or other intellectual property rights, you may submit a written notice containing sufficient information to identify the allegedly infringing material and your claimed rights. Upon receiving a valid notice, S7VEN may investigate the claim and, where appropriate, remove or disable access to the allegedly infringing material in accordance with applicable law. S7VEN reserves the right to terminate accounts of repeat intellectual property infringers where permitted by applicable law.

Confidentiality

Each party agrees to use reasonable care to protect any non-public confidential information disclosed by the other party in connection with the Services and not to use or disclose such information except as necessary to perform its obligations under these Terms, exercise its rights under these Terms, or as otherwise authorized by the disclosing party or required by applicable law.

Nothing in these Terms obligates either party to protect information that is or becomes publicly available through no fault of the receiving party, was lawfully obtained from a third party without restriction, or was independently developed without reference to the confidential information.

Availability of Services

The Services are provided on an "as available" and "as is" basis. While S7VEN strives to maintain the availability and reliability of the Services, we do not guarantee that the Services will be available, uninterrupted, error-free, secure, or free from delays at all times.

The Services may be temporarily unavailable due to scheduled maintenance, emergency maintenance, updates, upgrades, technical issues, third-party service interruptions, force majeure events, or other circumstances beyond our reasonable control. S7VEN reserves the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice, to the extent permitted by applicable law.

Beta Features

From time to time, S7VEN may make available beta, preview, early access, experimental, or pre-release features ("Beta Features"). Beta Features are provided for evaluation and testing purposes only and may contain errors, defects, or other issues.

S7VEN may modify, suspend, discontinue, or remove Beta Features at any time, with or without notice. Beta Features are provided "as is" and "as available," without any warranties, representations, or guarantees of any kind, to the fullest extent permitted by applicable law. Your use of any Beta Features is entirely at your own risk.

API Access

If S7VEN makes application programming interfaces ("APIs") available, your use of such APIs is subject to these Terms and any additional API documentation, usage guidelines, or policies provided by S7VEN. You may use the APIs solely as authorized by S7VEN and in accordance with applicable rate limits, technical requirements, and security standards. You may not misuse, interfere with, circumvent, or attempt to gain unauthorized access to any API or related systems. S7VEN may modify, suspend, restrict, or discontinue API access at any time, with or without notice, to the fullest extent permitted by applicable law.

Feedback

If you provide S7VEN with any suggestions, ideas, recommendations, feature requests, comments, bug reports, or other feedback regarding the Services ("Feedback"), you grant S7VEN a worldwide, perpetual, irrevocable, non-exclusive, transferable, sublicensable, royalty-free, fully paid-up license to use, reproduce, modify, adapt, publish, distribute, incorporate, and otherwise exploit such Feedback for any lawful purpose without restriction, attribution, or compensation to you.

You represent and warrant that you have the necessary rights to provide such Feedback and that providing it does not violate the rights of any third party.

Third-Party Services

The Services may integrate with, rely upon, or provide access to products, services, websites, applications, or content provided by independent third parties ("Third-Party Services"). Your use of any Third-Party Services may be subject to the terms, conditions, and privacy policies of the applicable third-party provider.

S7VEN does not own or control Third-Party Services and is not responsible for their availability, performance, security, accuracy, content, policies, or practices. S7VEN makes no representations or warranties regarding any Third-Party Services and disclaims any liability arising from or relating to your use of, or reliance upon, such Third-Party Services to the fullest extent permitted by applicable law.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties, representations, or guarantees of any kind, whether express, implied, statutory, or otherwise.

Without limiting the foregoing, S7VEN disclaims all implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, availability, uninterrupted operation, security, and error-free performance. S7VEN does not warrant that the Services will meet your requirements, operate without interruption, be free of defects, or that any errors will be corrected.

Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, the foregoing exclusions shall apply only to the maximum extent permitted by applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, S7VEN, Call Tek Group Inc., its affiliates, licensors, officers, directors, employees, contractors, agents, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, business opportunities, goodwill, data, or other intangible losses, arising out of or relating to the Services or these Terms, regardless of the legal theory upon which the claim is based and even if advised of the possibility of such damages.

To the fullest extent permitted by applicable law, the total aggregate liability of S7VEN arising out of or relating to the Services or these Terms shall not exceed the total amount of subscription fees actually paid by you to S7VEN during the twelve (12) months immediately preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless S7VEN, Call Tek Group Inc., its affiliates, licensors, officers, directors, employees, contractors, agents, and representatives from and against any and all claims, demands, actions, proceedings, liabilities, damages, losses, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

1. your access to or use of the Services;
2. your violation of these Terms or applicable law;
3. your Customer Data or any content, materials, or information that you upload, submit, store, transmit, or otherwise make available through the Services; or
4. your infringement or alleged infringement of any intellectual property, privacy, publicity, or other rights of any third party.

Termination

S7VEN reserves the right, in its sole discretion and to the fullest extent permitted by applicable law, to suspend, restrict, or terminate your access to all or any part of the Services at any time, with or without notice, if we reasonably believe that you have violated these Terms, failed to pay applicable fees, engaged in fraudulent, unlawful, abusive, or unauthorized activities, created a security risk, or otherwise used the Services in a manner that may harm S7VEN, its users, or any third party.

You may terminate your account at any time by following the account cancellation procedures available through the Services. Termination or cancellation of your account does not relieve you of any payment obligations accrued prior to the effective date of termination.

Upon termination, your right to access and use the Services will immediately cease. S7VEN may delete or retain Customer Data as described in our Privacy Policy and as required or permitted by applicable law.

Governing Law

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles.

Subject to applicable law, the state and federal courts located in the State of New York shall have exclusive jurisdiction over any legal action or proceeding arising out of or relating to these Terms or the Services, and you consent to the personal jurisdiction of such courts.

Compliance with Laws

You are solely responsible for complying with all applicable laws and regulations in connection with your use of the Services, including without limitation privacy, consumer protection, telecommunications, anti-spam, marketing, and data protection laws.

Export Control

You agree to comply with all applicable export control, economic sanctions, and trade laws and regulations of the United States and any other applicable jurisdiction in connection with your use of the Services. You may not access, use, export, re-export, transfer, or otherwise make the Services available in violation of such laws or regulations. You represent and warrant that you are not located in, organized under the laws of, ordinarily resident in, or acting on behalf of any country, territory, individual, or entity that is subject to comprehensive trade sanctions or restrictions prohibiting the use of the Services.

Sanctions

You represent and warrant that neither you nor, to the best of your knowledge, any person using the Services through your account is identified on any applicable government list of prohibited or restricted persons or entities, or otherwise prohibited from receiving the Services under applicable law. S7VEN reserves the right to suspend or terminate access to the Services where necessary to comply with applicable sanctions, export control laws, or other legal requirements.

Dispute Resolution

The parties agree to make a good-faith effort to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services through informal negotiations before initiating legal proceedings.

If the parties are unable to resolve the dispute through informal negotiations, any legal action shall be brought exclusively in the state or federal courts located in the State of New York, unless otherwise required by applicable law. Each party irrevocably submits to the personal jurisdiction and venue of such courts.

Miscellaneous

These Terms, together with the Privacy Policy and any additional policies or agreements expressly incorporated by reference, constitute the entire agreement between you and S7VEN regarding the Services and supersede all prior or contemporaneous understandings, agreements, representations, and communications relating to the Services.

Changes to these Terms

S7VEN reserves the right to modify or update these Terms at any time to reflect changes to the Services, applicable laws, business practices, or for other operational, legal, or regulatory reasons. When we make material changes, we may provide notice through the Services, by email, or by other reasonable means, as required by applicable law.

The "Last Updated" date at the beginning of these Terms indicates when they were most recently revised. Your continued access to or use of the Services after the effective date of the revised Terms constitutes your acceptance of the updated Terms to the fullest extent permitted by applicable law. If you do not agree to the revised Terms, you must discontinue your use of the Services.

Contact Information

If you have any questions regarding these Terms or the Services, or wish to contact S7VEN regarding your account, subscriptions, billing, or other legal matters, you may contact us using the following information:

Email: info@s7ven.ai

S7VEN will make reasonable efforts to respond to inquiries within a reasonable timeframe; however, response times may vary depending on the nature and complexity of the request.